Organizational Network Analysis (ONA) for KM Program Success

• Gain a clear, non-technical understanding of how Organizational Network Analysis (ONA) and Collaborative Health Analysis (CHA) insights support Knowledge Management program objectives.
• Experience Catalynk’s integrated ONA+CHA baseline survey and interpret real network visualisations, metrics and qualitative insights generated in Polinode, an AI-augmented social network analysis application.
• Leave with a concrete, small-scale ONA+CHA project plan aligned to your Knowledge Management roadmap.

Who should attend

• Knowledge Management program managers
• Service and support leaders and operations managers (sales, service desk, customer support, success, internal Information Technology (IT), Human Resources (HR) service centres)
• Change managers, HR and people analytics professionals involved in culture, collaboration or employee experience programs
• Internal or external consultants, analysts and technical experts supporting KM initiatives

Participants will:

• Complete a short ONA+CHA survey (live in Polinode) and see the aggregated results for the cohort.
• Explore network views and metrics for a real KM coach-selection case, including sociograms and a candidate merit heatmap, based on Catalynk’s consulting work.
• Draft survey questions and communication text for a possible ONA+CHA engagement in their own context.
• Use a “Governance Canvas” to map stakeholders, data sources, storage/retention, acceptable uses, and communication plans for an ONA+CHA project.
• Prepare a one-page project plan using an eight-phase ONA cycle, aligned with KM adoption milestones.
• Define a 30-day action plan, describing how you will advance collaboration insights in your own organisation

Upcoming Workshops:

October 6, 13, 20, 1:30 pm – 5:00 pm NZT (Tuesdays)

November 3, 10, 17, 1:00 pm – 4:30 pm EST (Tuesdays)

Your local date and time are displayed in the Date dropdown fields (above).

Attendees will:

• understand how Organizational Network Analysis and Collaboration Insights can accelerate Knowledge Management programs of adoption across the enterprise,
• Gain a clear, non-technical understanding of how Organizational Network Analysis (ONA) and Collaborative Health Analysis (CHA) insights support Knowledge Management program objectives,
• Experience Catalynk’s integrated ONA+CHA baseline survey and interpret real network visualisations, metrics and qualitative insights generated in Polinode, a knowledge graph application,
• Leave with a concrete, small-scale ONA+CHA project plan aligned to your Knowledge Management roadmap.

Attendees will:

1. 1. Understand how ONA and Collaborative Health insights support Knowledge Management objectives, including improved knowledge processes, better knowledge reuse and healthier collaboration networks.
   2. Recognise core ONA concepts (nodes, ties, sociograms, inbound and weighted metrics, centrality) and key Collaborative Health dimensions (e.g., structure, trust, conflict, commitment, accountability, psychological safety).
   3. See how collaboration insights fit into the Knowledge Management lifecycle, as an early and recurring baseline to inform Knowledge Management coach selection, change-agent engagement and continuous knowledge improvement actions.
   4. Assess privacy, ethics and governance implications.

These objectives are grounded in established work on core competence and learning organisations; reference materials provided in advance of and during the workshop.

There are no pre-requisites for this workshop.

Certification and follow-on options

This workshop leads to a certificate of attendance. It strengthens your ability to succeed with KM adoption and related certifications:

• It supports KM program pathways by improving the evidence base for coach and change-agent selection.
• It prepares leaders and analysts to integrate ONA+CHA into KM best practice adoption.
• Supports optional Knowledge-Centered Success (KCS) Practices Certification (KCS v6 Practices)
• Participants can optionally book Catalynk follow-on consulting or a facilitated action-learning engagement to implement their first ONA+CHA project.

It also prepares analysts to undertake the Polinode Certificate of Accreditation course covering the Polinode platform and general Organizational Network Analysis (ONA).

More information is available following registration, or please: Talk to Us.