Managing a Knowledge-Centered Workforce

KCS is often a bigger change for managers than it is for knowledge workers.

Explore the critical role of knowledge management in driving digital transformation and ways of effectively leading knowledge workers.

In this self-paced course, you’ll understand:

• Transformation on service and support functions
• How knowledge management best practices create value for the organization
• Knowledge-related performance metrics and ways to leverage them
• Assessing contribution and performance of knowledge workers
• Understanding what motivates knowledge workers and how to foster a culture of collaboration and continuous learning

This course may take about 35 minutes to complete. The course can remain open from 12 weeks of signing in.

Once you have registered by purchasing here, we’ll send you a coupon to sign-in and start the course.