Attendees will:
- Understanding KCS and its benefits
- KM best practices and industry examples
- KCS content: standards and quality
- The structured problem solving workflow
- Roles and responsibilities
- Performance assessment
- Leadership strategies and change management
- Technology requirements to enable KCS
- A road map for KCS adoption
- Prepare for the KCS v6 Practices Certification exam
Guides provided:
-KCS v6 Practices Study Guide
-KCS v6 Practices Guide
-Adoption and Transformation Guide
-Measurement Matters Paper
-Certification Guide
Optional Certification Exam
KCS v6 Practices Certification exam (optional, may be purchased now or later):
- Proctored exam through Kryterion (online or in Kryterion Center)
- 65 Multiple choice questions
- 2 hours to complete (1 hour extension available for ESL)
The KCS v6 Practices Certification designates individuals who demonstrate a thorough understanding of the KCS concepts, principles, Solve and Evolve Loops. In addition, demonstrating a deep understanding of the measures, objectives and outcomes for the phases of KCS adoption.
Who Should Certify
Individuals pursuing KCS Practices Certification are most often:
- Program and project managers for KCS adoption
- KCS adoption team members
- Supervisors and first-line and second-line managers
- Trainers, Coaches, Consultants
- Knowledge workers who aspire to be KCS coaches, KCS trainers or KCS Team Leads
- Product managers and architects of technology and tools that enable the KCS practices
If you’re planning to complete the exam immediately following the workshop, please enrol early where possible. We will assist you with exam registration and preparation, and provide a free Practice Test and study assistance in advance of the workshop.