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Intelligent Swarming Archives - Catalynk

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Intelligent Swarming Tag

Image Intelligent Swarming at Tricentis Case Study

26 Sep Tricentis’ Intelligent Swarming Story

Posted at 05:22h in Knowledge-Centered Service (KCS) Blog by BColeman

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The Tricentis Intelligent Swarming (IS) case study explores their journey in the early adoption of the IS framework. Intelligent Swarming increases efficiency, energises agents and engineers and ensures support work gets to the right person faster. Tricentis now uses this framework to increase collaboration and...

Intelligent Swarming Tag

26 Sep Tricentis’ Intelligent Swarming Story

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