Registrations now open!
Thurs.-Fri., March 14-15, 8:30 a.m. – 4:30 p.m. Morning and afternoon teas, lunch provided.
Punthill Apartments Hotel Conference Centre, 40 Astor Terrace, Spring Hill, Brisbane, QLD
Price: AU$1750 (incl.)
For full details: KCS v6 Practices Workshop
KCS v6 Practices Course – Brisbane, QLD
Thurs.-Fri.., June-10-12, 9:00 a.m. – 4:30 p.m.
Karstens, Level 24, 215 Adelaide Street, Brisbane QLD
For details and to register: KCS v6 Practices Workshop
This 2-day intensive and interactive workshop is for managers, team leaders, knowledge managers and service teams planning to adopt KCS or needing to update their KCS practices and performance. This course greatly assists with preparing for The KCS Academy KCS v6 Practices Certification exam.
Contact us for group bookings.
Knowledge-Centered Service (KCS®) is a registered trademark of the Consortium for Service Innovation (CSI).